Privacy Policy
Last Updated: November 28, 2023
Fixoxi Kunopu Financial Sensei ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial education platform and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register for our services, we collect personal information such as:
- Full name and contact details
- Email address and phone number
- Demographic information (age, income range, financial goals)
- Payment information for subscription services
Financial Information
To provide personalized financial education, we may collect:
- Budget and expense data (voluntarily provided by you)
- Financial goals and objectives
- Spending patterns and categories
- Debt and savings information
Technical Information
We automatically collect certain information when you visit our platform:
- IP address and device information
- Browser type and operating system
- Usage data and browsing patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our financial education services
- To personalize your learning experience and content recommendations
- To process payments and manage your subscription
- To communicate with you about platform updates, new features, and educational content
- To improve our platform, services, and user experience
- To develop new products, features, and functionality
- To prevent fraud and enhance security measures
- To comply with legal obligations and enforce our terms of service
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We engage trusted third-party companies to perform functions on our behalf, such as:
- Payment processing services
- Cloud storage and hosting providers
- Analytics and performance monitoring services
- Customer support and communication platforms
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid court orders, subpoenas, or legal processes
- Government requests or regulatory requirements
- Investigations of potential violations of our terms of service
- Protection of our rights, property, or safety, or that of our users or others
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and outline your choices regarding your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure data backup and recovery procedures
Despite our efforts, no security measures are completely impenetrable. We cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:
- The length of time we have an ongoing relationship with you
- Whether we have a legal obligation to retain the data
- Whether retention is necessary for our legitimate business interests
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability rights
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
8. International Data Transfers
As a Canadian company, we primarily process and store data in Canada. However, some of our service providers may operate in other countries. When we transfer your information outside of Canada, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons. We will notify you of any material changes by posting the updated policy on our platform with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Fixoxi Kunopu Financial Sensei
123 Cyber Avenue, Suite 400
Toronto, ON M5J 2S8
Email: privacy@fixoxi-kunopu.sbs
Phone: +1 4378162388